About these terms

These terms cover your use of the JourneyListo website, the free diagnostic and the Rescue Pass. By using the site or buying the Rescue Pass, you agree to them. Based in Florida, USA.

What JourneyListo is (and isn’t)

The free diagnostic

The diagnostic is free and provided as is. Its estimated score is a rough estimate from 12 practice questions, not a prediction of your exam result.

The Rescue Pass

Using your access

Pass Guarantee (conditions apply)

The Pass Guarantee is not a promise that you’ll pass. It’s our promise about what we’ll do if you put in the work with JourneyListo and still don’t pass. In short: finish your plan, and if you don’t pass, get your money back or up to 6 more months free.

Who it covers

People who buy the Rescue Pass. One claim per person.

To qualify, all of these must be true

  1. While your access is active, you answer at least 300 practice questions in JourneyListo (calculations, NEC knowledge or navigation drills, in any mix).
  2. While your access is active, you complete at least 3 full timed mock exams for each exam part you’re taking, and you score at least 70% on your most recent mock exam for each of those parts.
  3. You take the Texas journeyman exam part(s) within 60 days after meeting conditions 1 and 2. (Meeting conditions 1 and 2 is what we call “finishing your plan”.)
  4. You send us your PSI score report within 30 days of your exam date. We only need your name, exam date, exam part and result. Never send or describe any exam questions; we’ll never ask.

If you qualify and don’t pass, you choose

  • A refund of what you paid for the Rescue Pass, if you ask within 30 days of your score report date, or
  • Free extended access until your next attempt (up to 6 more months).

Limits

  • One claim per person.
  • The refund covers the Rescue Pass price only, not exam fees, travel or other costs.
  • It doesn’t apply if you already got a refund for that purchase, if you didn’t sit for the exam (no-show, cancellation or dismissal), or to exams other than the Texas journeyman exam.
  • We check plan completion from your account records, and a person reviews every claim.

How to claim

Email [email protected] with “Pass Guarantee” in the subject, from the email on your account, and attach your PSI score report. We reply within 2 business days.

Our content

The site, questions, explanations and software belong to JourneyListo. NFPA 70®, National Electrical Code® and NEC® are registered trademarks of the National Fire Protection Association; other names belong to their owners.

Disclaimers

We work hard to keep every question and calculation accurate. If you spot an error, tell us at [email protected] and we’ll fix it within 24 hours. Even so, the site is provided “as is”. Apart from the Pass Guarantee and our refund policy, we don’t promise any exam result.

Limitation of liability

To the extent the law allows, our total liability for any claim about JourneyListo is limited to the amount you paid us in the 12 months before the claim.

Governing law

These terms are governed by the laws of the State of Florida, except where the law of your state says otherwise.

Changes and contact

If we change these terms, we’ll post the new date at the top, and we’ll email customers about changes that affect a purchase. Changes never take away the access, refund or guarantee you had when you bought. Questions: [email protected].